From steaming hot meals and fresh 15-minute groceries to instant transparent bike & auto rides. Vitro connects you to your city's best local stores and drivers with zero surge surprises.
No more switching between 5 different apps. Vitro unites your dining, daily groceries, city commuting, and package errands under one clean roof.
Craving aromatic biryanis, wood-fired pizzas, healthy salads, or homestyle south Indian tiffins? Vitro delivers with insulated thermal carriers and direct dispatch to keep food kitchen-fresh.
Ran out of milk, cooking oil, fresh veggies, or emergency toiletries? Our hyper-optimized local partner stores pack and dispatch in under 3 minutes.
Get a ride in under 2 minutes. Choose from speedy bike taxis to beat peak traffic, comfortable auto-rickshaws, or air-conditioned cabs for seamless city travel.
Send keys, lunchboxes, urgent legal paperwork, gifts, or boutique packages from anywhere to anywhere in the city within 45 minutes.
We engineered Vitro from the ground up to solve the real frustrations customers face with traditional delivery and ride apps.
Our intelligent proximity matching algorithm pairs your order with the nearest active delivery partner within 15 seconds of checkout.
Dual OTP handoff: 4-digit pickup code verified at the merchant counter, and 4-digit customer delivery OTP so your items are never misplaced.
No surge gimmicks or hidden checkout fees. Transparent distance calculation and real delivery fees that fairly compensate our hard-working riders.
Watch your rider or driver move in real time on lightweight, battery-friendly vector maps with turn-by-turn road precision.
Unlike legacy platforms that charge 30%+ commissions, Vitro charges fair industry rates, ensuring local restaurants and merchants flourish.
Pay seamlessly with UPI, Cash on Delivery (COD), Cards, or one-tap VITRO Wallet with instant refunds on cancellations.
Test our transparent distance-based pricing. Drag the slider to see estimated delivery charges and arrival times for any distance in your city.
Every ride, meal, and grocery delivery is guarded by cryptographic dual handshakes, live GPS breadcrumbs, and physical safety protocols.
One-tap in-app SOS transmits your live GPS coordinates, vehicle registration, and driver details directly to emergency contacts and our 24/7 security control room.
Status handoffs are strictly geofenced. A delivery partner cannot mark an order arrived or delivered unless their device is within 300 meters of the actual drop location.
Your real phone number is never exposed to drivers or merchants. All in-app calls and SMS alerts utilize encrypted virtual masking to protect your personal privacy.
Partner restaurants seal every food package with tamper-evident stickers. If the seal is broken upon arrival, our customer protection policy guarantees an instant refund.
See how our fair, transparent multi-vertical infrastructure compares to legacy delivery and ride apps.
| Feature / Standard | Traditional Delivery & Ride Apps | VITRO Super App |
|---|---|---|
| Peak Surge Pricing | Arbitrary 2x to 4x surge multiples applied | ✓ Zero surge multipliers (Transparent road distance) |
| Delivery Security | Single or optional OTP; packages often left unattended | ✓ Dual cryptographic OTP (Merchant & Customer handshake) |
| Driver Earnings Payout | Weekly settlements with heavy deductions (25-35%) | ✓ Daily/Instant settlements with transparent low take-rate |
| Merchant Commission | 28% to 35% commission squeezing local kitchens | ✓ Fair 15-20% rate keeping food prices honest |
| Customer Data Protection | Data shared with advertising networks & ad brokers | ✓ 100% DPDP Act 2023 compliant (Zero data selling) |
| Multi-Vertical Integration | Requires installing 4 separate apps and accounts | ✓ Food, Grocery, Rides, Courier in 1 single app |
Whether you're a local store owner looking to expand orders or a rider seeking flexible daily earnings, Vitro gives you the tools to succeed.
STORE
Expand your local reach without sacrificing margins. Receive customer orders on our responsive merchant tablet app, manage live inventory, and get automated same-day bank settlements with industry-low commission rates.
CAPTAIN
Be your own boss with zero artificial penalties. Deliver food, groceries, or complete passenger rides with your bike, auto, or car. Enjoy transparent road-km payouts, daily bonuses, and instant UPI withdrawals.
Everything you need to know about placing orders, taking rides, and delivery times on Vitro.